COVID-19: Health and Safety Protocols

Keeping skaters safe at Piedmont Winterfest at Lebauer Park

How is Piedmont Winterfest keeping visitors safe as it reopens?

Piedmont Winterfest will continue to closely review the guidelines from the CDC and local/state government to update our safety protocols as needed to encourage the continued safety of our skaters and staff. Highlights from this plan include:

  • Cleaning and sanitation of high touch, wipeable surfaces throughout the day and after each scheduled event. 

  • Face masks covering both nose and mouth are recommended for staff, participants, and spectators.

More Helpful information:

  • Due to recent news surrounding the coronavirus (COVID-19), Piedmont Winterfest  is closely monitoring announcements by officials from the Centers for Disease Control and Prevention (CDC) and is enhancing our current cleaning procedures by increasing the frequency in which we clean and sanitize our facility throughout the day. The safety and well-being of our guests is always our top priority.

  • Piedmont Winterfest is not responsible for unaccompanied minors. Parents/Guardians are responsible for picking up minors as soon as possible. Children will not be supervised once they have left the facility. 

  • Piedmont Winterfest is a smoke-free facility. There is no smoking or vaping within the confines on the facility or on the ice surface. 

FAQ

When is Piedmont Winterfest Open?

Please check the “Skate Times” page for our season-long schedule.

How do I buy tickets to Piedmont Winterfest?

Visit our ticket purchase page at https://piedmontwinterfesttickets.square.site/. Select the day you would like to skate, and check out as indicated. You may also purchase tickets at the door.

When should I arrive for my scheduled public session?

Skaters may check in up to 25 minutes before the start of their scheduled session.

How are skaters checked in for their public skate sessions?

Skaters must visit the ticket window to receive an admission wristband. They may then enter the facility to rent skates.

Do I have to wear a face mask/covering while ice skating?

It is recommended that all individuals on the premises must wear a face mask/covering, but not required.

I can no longer attend a public session I bought tickets for. Can I have a refund?

We do not offer refunds on admission tickets.

Can I book a group/birthday party during a public session?

We are not accepting birthday party or large group reservations during public sessions at this time. If you would like to arrange a private ice reservation, please email piedmontwinterfest@gmail.com with inquiries.